Last Updated: May 23, 2026
Privacy Policy
This document applies to InvoxAI Technologies Private Limited, Kolkata, India, and governs the use of InvoxAI products, websites, dashboards, seller tools, payment facilitation workflows, KYC systems, and communication services.
1. Data We Collect
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
2. Why We Collect It
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
3. How We Use Your Data
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
4. Data Sharing with Razorpay, Digio, IDfy, MSG91, SendGrid, AWS, Cloudflare, Pinecone
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
5. Data Storage & Security
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
6. KYC Data Retention for 7 years per PMLA
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
7. Your Rights under DPDP Act 2023
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
8. Cookies
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
9. Children's Privacy
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
10. Changes
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
11. Grievance Officer
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
12. Contact
InvoxAI maintains this section to define user obligations, platform responsibilities, operational limits, and compliance expectations. Users must provide accurate information, respect applicable Indian law, and avoid prohibited or misleading activity. Where this section references payments, KYC, seller activity, data processing, or platform enforcement, InvoxAI may verify records, contact third-party processors, retain compliance logs, and take action necessary to protect users, sellers, buyers, and the platform.
Contact: privacy@invoxai.io